Payment Policy

  1. Overview

At Copper Trading Company, we ensure that all payment transactions for our copper and brass products are secure, convenient, and transparent. This Payment Policy explains the accepted payment methods, security measures, and safety protocols.

  1. Accepted Payment Methods

We currently accept the following modes of payment:

  • UPI Payments: Google Pay, PhonePe, Paytm, BHIM, and other UPI apps
  • Credit / Debit Cards: Visa, Mastercard, American Express, RuPay
  • Net Banking: Payments via major Indian banks
  • Wallets: Supported digital wallets like Paytm, Mobikwik, Amazon Pay, etc.
  • Cash on Delivery (COD): Available for select cities/regions within India

Note: Payment options may vary for bulk or customized orders. Customers will be informed during checkout or order confirmation.

  1. Secure Payment Gateway

All online transactions are processed through secure and PCI DSS-compliant payment gateways, including but not limited to Razorpay, PayU, and other trusted providers.

  • Payments are encrypted using SSL (Secure Socket Layer) technology, ensuring that your card and personal information remain private.
  • Our payment gateways comply with Indian and international security standards for safe processing of financial transactions.
  1. Fraud Protection and Security

We prioritize the security of your financial data. Measures include:

  • Transaction encryption to prevent unauthorized access
  • Two-factor authentication (2FA) where applicable
  • Continuous monitoring for suspicious or fraudulent transactions
  • Immediate alerts to customers for verification if any unusual activity is detected

Customers are advised never to share OTPs, passwords, or card PINs with anyone, including third parties claiming to be from Copper Trading Company.

  1. Payment Confirmation
  • Orders are processed only after payment is successfully received and verified.
  • For COD orders, payment is collected at the time of delivery, and confirmation is generated after receipt of full payment.
  • Customers receive email and SMS confirmation for successful payments or failed attempts.
  1. Refunds and Reversals
  • Refunds related to order cancellations, returns, or disputes will be processed according to our Refund & Return Policy.
  • Refunds will be credited to the original payment method within 5–10 business days after approval.
  • For failed transactions, payments are automatically reversed, and customers will be notified.
  1. Contact Us

For any payment-related inquiries, issues, or assistance, please contact:

Copper Trading Company
📧 Email: nikhilsukhyani1@gmail.com
📞 Phone: +91 9111131288

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